No matter how good the product is, the training, consultancy and support received by a customer can have a major impact on a products successful implementation and user satisfaction. An investment in training or consultancy is usually beneficial and the more users you have the more this is true. If you can save a user time then this is multiplied by the number of users. Being taught how to operate the software and follow best procedures can save many man hours. You can also benefit from the experience we have implementing many different CRM, eCommerce and Accounting Software systems so errors and costly mistakes are not made. You can have the best product in the world but if its implemented badly then it can still be a disaster.
Check out our Customer Testimonials for quotes from our users about Interprise Suite as well as our service and support.
You have a couple of choices when implementing Interprise Suite. We have successful implementations using both methods.
Reseller Consultancy Implementation – You can deal direct with ourselves for service and support. Take a look at our example implementation schedule.
Implement the Software Yourselves – We have this Self Study Workshop course which goes through all the steps to implement a new company dataset. This has demo videos and exercises to follow. You need to have some experience to do this and you need to note that support is not a substitute for training. If you are on our support lines more than would be expected asking how to implement the software, we can only allow so much of this before we insist you take training.